Wales Audit Office launches survey to gather young people’s views on services

The Wales Audit Office is undertaking a study to look at the Welsh Government’s strategic planning of services for young people aged 16-25.

The study will ask: ‘what are the key lessons to learn from the Welsh Government’s efforts to develop an integrated approach to improving well-being for young people?’ It will look at how coordinated the Welsh Government’s approach is to supporting young people across different areas of government.

As part of the study, the Wales Audit Office has launched a short survey targeted at 16-to-25-year-olds. The survey aims to collect young people’s experiences of accessing public services across Wales, including mental health services, and to try to find out:-

  • Are young people getting appropriate support to access public services?
  • How well do different services designed to support young people work together?
  • Are there instances where services for young people overlap, or areas where young people can fall through gaps in provision?

The survey will run throughout February and March. The stories which are collected will be used to identify improvements to enhance young people’s experiences of public services.

You can complete the short, anonymous, survey by visiting the Wales Audit Office Facebook page where there are links to the survey and some further information.

Auditor General, Huw Vaughan-Thomas said: “Public services across Wales are under pressure, and it’s vital that the right services exist and can be accessed by the people that need them. Organisations delivering public services across Wales need to ensure that what they provide is valued by service users and is cost effective. I want to encourage as many young people as possible to have their say on what they think of the public services they access.”